Privacy Policy

Our policy outlines how we collect, use, and protect your information when you use our services.

At Luminous, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect

We collect information to provide and improve our services. The types of data we collect include:

a. Personal Information

When you register, subscribe, or contact us, we may collect:

  • Name
  • Email address
  • Company name
  • Billing Details
a. Personal Information

When you register, subscribe, or contact us, we may collect:

  • IP Address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referral URLs
c. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance user experience, monitor site performance, and serve targeted content.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Personalize user experience
  • Process transactions and send billing updates
  • Communicate with you about updates, features, or promotions
  • Detect and prevent fraudulent or unauthorized activity
  • Improve overall platform security and performance
3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., payment processors, cloud hosting, analytics providers)
  • Legal authorities if required by law or to enforce our Terms of Service
  • Affiliates and subsidiaries under common ownership, for internal purposes
4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

5. Security Measures

We use industry-standard security protocols, including encryption and firewalls, to protect your data. However, no method of transmission or storage is 100% secure.